DHL Staff Give Up Their Time For Red Nose Day
02 March 2009 by Steve Lawson - © Hellmail.co.uk
Volunteers from the DHL Express call centre in East Midlands are donating their services on the evening of Friday March 13 to help staff the official donation line for Red Nose Day ’09!
The 200-strong team of DHL call centre staff volunteers, supported by DHL pilots and couriers, will be taking calls throughout the live TV extravaganza on BBC One which will be hosted by some of the biggest names in TV, including Davina McCall and David Tennant.
The DHL Express Call Centre in East Midlands was selected by the charity for its high service standards and extensive experience as it manages over 6.1million calls a year, making it well equipped to man the phone lines from 7pm until 2am on the evening of March 13.
As well as managing much needed calls on the night, DHL staff will be showing their support for Red Nose Day by Wearing Something Funny for Money, as they are sponsored to wear ridiculous outfits and accessories for cash.
Sanjay Jalporte, a DHL Express Customer Services Advisor, has however decided to go one step further by shaving off his 68 dreadlocks that have taken him several years to grow. He is however confident that the loss of his signature hair will help raise crucial funds for Comic relief.
“It is a bit daunting thinking about shaving off all of my hair but Comic Relief is a very worthy charity and I am happy to do my bit to help,” Sanjay said.
Over £67 million was raised for Red Nose Day ‘08, and this year DHL Express hopes to help Comic Relief go even bigger when Red Nose Day hits screens across the country on March 13.
Alan Cassels, Managing Director DHL International Express said:
“I’m really pleased that our exceptional team at East Midlands will be a part of Red Nose Day on March 13 and will be contributing to a very worthy cause.
“Millions of disadvantaged people across the UK and Africa are set to benefit from the nation’s generosity, and managing these calls well is crucial to making sure this money reaches those who need it most.”
Jan Brown, Comic Relief’s Campaign Logistics Officer, said:
“We are always very grateful for the support from companies like DHL who donate their time to answer the thousands of phone calls that we receive throughout the evening. It is always a huge challenge to manage all the calls and that is why we enlist the help of leading call centres like the DHL Express call centre in East Midlands to make sure that people giving donations can always get through.
“We’d like to say a massive thank you to all the DHL Express staff who will be giving up their Friday night to assist in our Red Nose Day call centres that will form a virtual network of a staggering 12,000 lines, which will really help us raise our total and change lives.”
